Cancellation & Refund

Thank you for shopping with Shades. We strive to ensure that every purchase meets your expectations. Please review our Cancellation and Refund Policy carefully before placing your order.

1. Cancellation Policy

Once an order is placed, it is immediately processed to ensure prompt delivery. As a result, we are unable to cancel or modify orders once they have been submitted. We recommend reviewing your order details carefully before completing the purchase.

2. Refund Policy

Please be aware that Shades does not offer refunds for any purchases made on our website. All sales are final, and we do not accept returns or issue refunds under any circumstances. We encourage you to ensure that you are satisfied with your selections before completing your purchase.

3. Exchanges

As we do not offer refunds, exchanges are also not available. Please make sure to verify your order details, including size, color, and quantity, before finalizing your purchase.

4. Issues with Orders

If you receive a damaged or defective item, please contact our customer support team within 7 days of receiving your order. We will review your case and may offer a replacement if applicable. However, please note that this does not constitute a refund or return.