Shipping and Delivery

Thank you for shopping at Shades. We are committed to providing prompt and reliable delivery of your orders. Please review our Shipping and Delivery Policy for detailed information on our shipping practices.

1. Shipping Method

We use postal services for all deliveries. Our goal is to ensure that your order reaches you efficiently and securely.

2. Delivery Timeframe

All orders are delivered within 7 business days from the date of processing. This timeframe includes handling and shipping time. Please note that this is an estimated delivery window and may vary depending on your location and postal service conditions.

3. Shipping Costs

Shipping costs are calculated based on your delivery address and will be displayed at checkout. The total shipping cost will be added to your order total before you confirm your purchase.

4. Processing Time

Orders are processed within 1-2 business days after the order is placed. This processing time does not include weekends or public holidays. Once your order has been processed, it will be dispatched via postal service.

5. Delivery Locations

We deliver to addresses within [Country]. At this time, we do not offer international shipping. If you are located outside our delivery area, please contact our customer support team for alternative arrangements.

6. Order Tracking

After your order has been shipped, you will receive a confirmation email with tracking information. Use the tracking number provided to monitor the status of your delivery through the postal service's tracking system.

7. Address Accuracy

It is crucial to provide a complete and accurate shipping address when placing your order. We are not responsible for delays or delivery issues resulting from incorrect or incomplete address information.

8. Delivery Issues

If you experience any issues with your delivery, such as a delay or if your package does not arrive within the estimated delivery timeframe, please contact our customer support team within 7 days of the expected delivery date. We will work with you to resolve the issue promptly.

9. Lost or Stolen Packages

Shades is not responsible for packages that are lost or stolen once they have been confirmed as delivered by the postal service. For lost or stolen packages, please contact the postal service directly to file a claim.

10. Shipping Delays

While we strive to meet our estimated delivery timeframe, delays may occur due to factors beyond our control, such as postal service delays, weather conditions, or other unforeseen circumstances. We appreciate your understanding and patience in such situations.